For questions regarding products, delivery or returns/refunds, please contact our customer service via the channels below.


We are ready to help every day: Monday-Friday between 10-17:30 and Saturday between 10-14. We strive to get back to you as soon as possible.


If you have any questions or comments about a product, our webshop or your experience shopping at Club Collection, you are always welcome to contact us using the contact information below. You are also always welcome to visit our store in Østerbro, at the address: Dampfærgevej 10, 2100 KBH Ø.